Privacy Policy

At Navgrah Dhoop Private Limited (“Navgrah”, “we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.navgrahndpl.com or make a purchase from us.

By using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect information to provide better services and enhance your shopping experience. The types of information we may collect include:

a. Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party gateways)

b. Non-Personal Information

• Browser type and version

• Device type and operating system

• Pages visited and time spent on the website

• Referring URLs and general location (city/country)

We may collect this data automatically through cookies, analytics tools, or voluntarily when you fill forms or subscribe to our newsletter.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders

• To communicate with you regarding your purchase, support requests, or promotions

• To send you updates, offers, or newsletters (you may opt out anytime)

• To improve website functionality, design, and customer experience

• To comply with legal obligations and prevent fraud

3. Sharing of Information

We value your trust and do not sell, rent, or trade your personal data.
However, we may share your information with:

• Service Providers: Logistics partners, payment gateways, and customer support vendors who help us deliver services.

• Legal Authorities: When required by law, court order, or government regulation.

All such partners are bound by confidentiality agreements and use your data only as instructed.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:

• Recognize repeat visitors

• Remember your cart items and preferences

• Analyze traffic and improve site performance

You can choose to disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, please note that no online platform is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• Access and review your personal data

• Request correction or deletion of inaccurate information

• Withdraw consent to receive marketing communications

To exercise these rights, please email us at connect@navgrahndpl.com.

7. Third-Party Links

Our website may contain links to third-party websites (such as social media, payment gateways, or delivery partners).
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

8. Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal data from children.
If you believe your child has provided information, please contact us so we can delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated effective date. Continued use of our website after changes implies acceptance of the revised policy.

10. Contact Us

For any questions, concerns, or feedback about this Privacy Policy or your personal data, please contact:

Navgrah Dhoop Private Limited (NDPL)
A-306, Geetanjali, Vikas Marg, Delhi, India – 110092
📧 connect@navgrahndpl.com
📞 +91 9321581021