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Terms & Conditions

Terms & Conditions

Effective Date: 12 October 2025
Last Updated: 12 October 2025

Welcome to Navgrah Dhoop Private Limited (“Navgrah”, “we”, “us”, “our”).
These Terms & Conditions (“Terms”) govern your use of our website www.navgrahndpl.com, including all products and services offered through it.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.

1. Use of the Website

  • You must be at least 18 years old or have parental consent to use this website.

  • You agree to use the website only for lawful purposes and in accordance with these Terms.

  • You must not misuse the site, interfere with its functionality, or attempt unauthorized access to any part of it.

2. Products and Services

  • All products displayed on our website are subject to availability.

  • Product descriptions, images, and prices are provided for informational purposes and may vary slightly from actual products.

  • We reserve the right to modify, discontinue, or change product details, pricing, or availability at any time without prior notice.

3. Orders and Payments

  • By placing an order on our website, you confirm that all details provided are accurate and complete.

  • Orders are subject to acceptance and confirmation by Navgrah.

  • Payments are processed securely through trusted third-party gateways. We do not store your card or payment details.

  • We reserve the right to refuse or cancel any order in case of incorrect pricing, technical error, or suspected fraud.

4. Shipping and Delivery

  • We offer domestic and international shipping.

  • Delivery timelines are approximate and may vary depending on location, courier service, or unforeseen circumstances.

  • Any delay in delivery due to external factors does not entitle the buyer to claim compensation.

5. Returns and Refunds

  • Returns are accepted only for products damaged during transit or with a manufacturing defect.

  • Customers must notify us within 48 hours of delivery with proof of damage or defect.

  • Refunds (if approved) will be processed to the original payment method within 7–10 business days.

  • Products used, opened, or tampered with are not eligible for return.

Please refer to our Return & Refund Policy page for detailed terms.

6. Intellectual Property Rights

  • All content on this website—including text, images, graphics, logos, videos, and trademarks—belongs to Navgrah Dhoop Private Limited or its content partners.

  • You may not copy, reproduce, distribute, or use any material without prior written consent.

  • Unauthorized use may result in legal action.

7. Limitation of Liability

  • While we strive to ensure accuracy, Navgrah does not guarantee that the website or its content will always be error-free or uninterrupted.

  • We are not liable for any loss, damage, or inconvenience arising from the use or inability to use the website or products purchased through it.

  • In no case shall our total liability exceed the amount paid by you for the specific product or service.

8. Third-Party Links

Our website may contain links to external websites or services.
We are not responsible for the content, accuracy, or practices of these third-party sites. Accessing them is at your own risk.

9. User Accounts

  • If you create an account on our website, you are responsible for maintaining confidentiality of your login credentials.

  • You agree to immediately notify us of any unauthorized use of your account.

  • We reserve the right to terminate accounts found in violation of our Terms or engaged in fraudulent activity.

10. Indemnification

You agree to indemnify, defend, and hold harmless Navgrah Dhoop Private Limited, its directors, employees, and affiliates from any claims, damages, or liabilities arising out of your breach of these Terms or misuse of our website.

11. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

12. Updates to Terms

We may modify or update these Terms from time to time without prior notice.
Any changes will be effective immediately upon posting on this page. Continued use of the site after updates indicates acceptance of the revised Terms.

13. Contact Us

For questions or concerns regarding these Terms, please contact:

Navgrah Dhoop Private Limited (NDPL)
A-306, Geetanjali, Vikas Marg, Delhi, India – 110092
📧 connect@navgrahndpl.com
📞 +91 9321581021

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